When you need managed IT services in Wellington, Christchurch and Tauranga to maintain peak operation in the IT network of your small business, consider us here at OxygenIT. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with OxygenIT's managed services.

When you sign up with our managed services, here are some of the substantial benefits:

  • Tailored Packages – We know that every businesses' needs are completely different from the next, so we offer a choice of packages for any business size or budget.
  • Predictable costs 24/7 – OxygenIT doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity – Never stress again about network failures, as our managed IT services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available – Part of what makes our managed IT support services so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.


Why invest in managed IT services?

In this day and age, where technology is the lifeblood of virtually every operation, investing in managed IT services is no longer an option but a necessity. Picture this: it's a peaceful Monday morning, you're sipping your coffee and preparing for a productive week. Suddenly, your network crashes. Panic ensues. But wait, you have a managed services IT provider, your guardian angels in the realm of technology. They swoop in, not with capes but with their technical expertise, promptly resolving the issue while you take another sip of your coffee, unruffled. Managed service providers are not just problem-fixers, they are preventative wizards, anticipating potential issues and addressing them before they even dare to disrupt your operations. They provide essential IT support, ensuring your systems are always up-to-date and your technology environment is secured against threats. In essence, managed services and IT support give you peace of mind, allowing you to focus on what you do best - running your business. So, unless you enjoy wrestling with IT challenges on a Monday morning (or any morning), hiring an experienced managed services IT provider is the way to go!

Managed vs co-managed IT services

Managed IT services and co-managed IT services, while they might sound similar, are quite different functionally. Picture managed IT services as a full-course meal prepared by a professional chef (the managed service provider). You get to enjoy the meal (IT services) without having to worry about the cooking or clean-up. These managed service providers take care of your IT needs end-to-end, offering comprehensive solutions that encompass everything from network management to cybersecurity. On the other hand, co-managed IT support services are more like a cooking class you take with that same professional chef. You're working together, utilising both his expertise and your knowledge of your taste preferences (or in this case, your unique IT needs). This option allows businesses to leverage the external co-managed IT solutions while also maintaining an in-house IT team. It's like getting the best of both worlds, or making a delicious plate of spaghetti while also learning how to replicate it in your kitchen! Both models have their merits, and the choice between them depends largely on the specific needs and resources of your business.

How to choose the best managed IT service provider?

Choosing a provider for IT and managed support services requires careful consideration and evaluation. Firstly, check their reputation; a trusted provider should have a proven track record of reliability. It's essential to look at client testimonials and case studies, which serve as a testament to their expertise. Second, assess their IT support and managed services offerings. A comprehensive suite of managed IT services indicates their capacity to handle varying IT needs. Also, consider the provider’s response time. In the heat of a service outage, you'd want a provider that acts with urgency. Lastly, don't disregard the cultural fit. Your provider should understand your business, your industry, and your specific needs. After all, a great IT support service is not just about solving technical issues, it's also about adding value to your business.

For those seeking top-notch IT support, look no further than OxygenIT, a leading IT company with a proven track record in offering highly reliable and efficient IT solutions tailor-made to fit your business needs.